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Return and Refund Policy
At RUVedic Health , customer satisfaction is important to us. This Return and Refund Policy explains the terms under which returns and refunds are accepted for products purchased through our website.
Eligibility for Returns
Due to the nature of nutritional supplements and for safety and hygiene reasons:
Only unopened, unused, and sealed products are eligible for return
Returns must be requested within [30] days of the original purchase date
Products showing signs of use, tampering, or damage are not eligible for return
To be eligible, items must be returned in their original packaging.
Non-Returnable Items
The following items are not eligible for return or refund:
Opened or used supplements
Products purchased on clearance or marked as final sale
Gift cards (if applicable)
Products not purchased directly from the RUVedic Health. website
How to Request a Return
To initiate a return, please contact our customer support team before sending any product back:
📧 Email: [sales@natrelief.com]
Please include:
Your order number
Reason for return
Proof of purchase
Returns sent without prior authorization may not be accepted.
Refund Process
Once your return is received and inspected:
Approved refunds will be processed to the original payment method
Refunds may take 5–10 business days to appear, depending on your bank or payment provider
Original shipping charges are non-refundable, unless the return is due to our error
Shipping Costs for Returns
Customers are responsible for return shipping costs unless the return is due to our error
We recommend using a trackable shipping service, as we are not responsible for lost return shipments
Contact Information
If you have any questions about our Return and Refund Policy, please contact us:
RUVedic Health
📧 Email: [sales@natrelief.com]
📍 Address: [901 State Route 541, Coshocton, Ohio 43812]